Call Center 100 Success Secrets: The Complete Guide to Starting, Running, and Improving Your Call Center, Bridging Customer Contact Technology, Operations and Strategy

Name: Call Center 100 Success Secrets: The Complete Guide to Starting, Running, and Improving Your Call Center, Bridging Customer Contact Technology, Operations and Strategy
Author: Gerard Blokdijk
ISBN: 9780980459920

Author Gerard Blokdijk

Publisher Emereo Pty Ltd

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Book Details

Author(s)Gerard Blokdijk

PublisherEmereo Pty Ltd

ISBN / ASIN0980459923

ISBN-139780980459920

AvailabilityUsually ships in 24 hours

Sales Rank3,920,331

MarketplaceUnited States 🇺🇸

Description ▲

Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with & in Call Centre customer service, help desk & telemarketing roles & environments.