How to Develop, Implement and Enforce ITIL V3's Best Practices
📄 Viewing lite version
Full site ›
Book Details
Author(s)Claire Engle
PublisherEmereo Publishing
ISBN / ASIN0980513669
ISBN-139780980513660
Sales Rank4,039,188
MarketplaceUnited States 🇺🇸
Description ▲
Comprehensive walk-though of the 5 Critical Lifecycle Steps, core principles, best practices & support materials for adoption & implementation of the ITIL® V3 IT Service Management Framework.