My Operation: A Health Insider Becomes a Patient

Sholom Glouberman is a widely published health care expert, greatly appreciated by clients worldwide. He was sure he could handle the system when he became a patient. How wrong he was! My Operation sharply contrasts Sholom's experience as a patient with both his insights as an expert and his complete medical record. The result is a study of the health care system for everyone from professionals to policy-makers to patients.