- What clients really want
- Under-promising and over-delivering
- How to run a new business meeting
- Value billing
- Raising your rates
- Partner...or not?
- Dealing with stress
"Concise, stimulating, and from the core of his personal experience, Mat Tecosky has delivered a highly useful treatment of the subject...a foundational stepping stone for anyone wanting to get a feel for what it takes, or who wants to refresh their holistic grasp of their service business approach."
- Michael S. Thomas, MBA and entrepreneur
"Most informative. It is a wonderfully simple way to teach both new and experience people how to handle all the important issues in the service field."
- Larry Friedman, retired attorney
"Are you a budding entrpreneur? In Marketing or Sales? A mentor in your company or to a friend or family member? Mat's basic logic ('listen, listen, listen') will fit into anyone's life...and some of his 'Maatisms' will become yours!!!"
- Merle Holman, CEO Group Dynamics in Focus