Mall Dogs: Love and Adoption at a Retail Animal Shelter

In the high desert, southwestern city of Albuquerque, New Mexico, inside the bustling Coronado Center Mall, a municipal animal adoption facility called Lucky Paws is happily changing the face of adoption. This is the story of how one medium-sized city took a big step in the right direction with a very different approach and proved that a positive, happy shelter environment works better—for the companion animals and for the people who adopt them.