The Railway agent and station agent Volume 1-2; A monthly magazine devoted to the interests of ticket and freight agents and the traffic departments of the railway service

This historic book may have numerous typos and missing text. Purchasers can download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1889 Excerpt: ...first train go out?" and then, when an answer is given, querying further to learn if there isnt one before that. And when told that the "first train goes in an hour" they want to know if it is "standard JOHN T. MINSON. or city time?" But agents know that these questions are thoughtless and are due largely to the rush and confusion, a:.d that in the main passengers are very considerate. An agent's duties, performed so often amid the din of moving trains and the clamor of questioning voices, is wearing alike upon the physical and mental man, and are influences not easily thrown aside when the busy day is over. With a great many, too, these hours of labor afford little time for relaxation. Much relief can be afforded by systematizing the work, and establishing fixed methods of procedure. Memoranda can be kept of all known claims or errors, both against your own and other offices, and filed for future references. Every ticket seller should be responsible for his own work and only his own, and the public should have' a just and equitable assurance of correct accounting, in case of actual or supposed errors in their transactions with agents. With such a S3rstem, and it is possible, half the burden would be lifted from an agent's shoulders. It seems to me that of all classes the ticket aent would be benefitted by association and mutual assistance. The men who stand between the public and the transportation lines should, have the benefit of the greatest possible experience--the combined experience of his co-laborers--and in no way can this knowledge so readily be attained as by association with those whose labor tends to a common cause, but always with varied means, mc'.hods and experiences. We can all recall some pleasant chat with a fello...