The Professional Communications Toolkit

The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether it′s one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people.

• Messages: The Communications Skills Book
• The Leader's Guide to Storytelling: Mastering the Art and Discipline of Business Narrative
• Public Communication Campaigns (Volume 4)
• You Said What?!: The Biggest Communication Mistakes Professionals Make (A Confident Communicator’s Guide)
• Wharton on Making Decisions
• The Practice of Ethics
• How to Win Friends & Influence People
• Getting to Resolution: Turning Conflict into Collaboration
• Politics of the Administrative Process
• Public Administration in America