Designed for marketing professionals, small business owners, and non-profit organization executives, Everything You Ever Wanted to Know About Social Media, but were afraid to ask... is filled with detailed, how-to information on the sometimes complicated online world. Guiding readers through the importance of implementing social media tactics into their marketing mix to increase awareness and maintain visibility, this guide:
- Describes how to use social media sites, blogs, and microblogs
- Reviews more than a dozen social networking sites
- Provides an understanding of the importance of podcasts and video podcasts
- Discusses what it means to "Go Viral"
- Gives suggestions for handling crisis situations via the Web