Rpr: A Problem Diagnosis Method For It Professionals

Name: Rpr: A Problem Diagnosis Method For It Professionals
Author: Paul Offord
ISBN: 9781447844433

Author Paul Offord

Publisher lulu.com

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Book Details

Author(s)Paul Offord

Publisherlulu.com

ISBN / ASIN1447844432

ISBN-139781447844433

AvailabilityUsually ships in 24 hours

Sales Rank3,626,551

MarketplaceUnited States 🇺🇸

Description ▲

RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.