Service Quality Management: Theory and Application

Name: Service Quality Management: Theory and Application
Author: Dr Peter D Mauch
ISBN: 9781449517953

Author Dr Peter D Mauch

Publisher CreateSpace Independent Publishing Platform

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Book Details

Author(s)Dr Peter D Mauch

PublisherCreateSpace Independent Publishing Platform

ISBN / ASIN1449517951

ISBN-139781449517953

AvailabilityUsually ships in 24 hours

Sales Rank5,951,125

MarketplaceUnited States 🇺🇸

Description ▲

Dr Mauch describes: organizing for quality, planning for quality, staffing for quality, controlling for quality, motivating for quality and special quality topics.