Moments of Impact: How to Design Strategic Conversations That Accelerate Change

Two leading experts on designing strategic conversations unveil a simple, creative process that allows teams to tackle their most challenging issues.

In our fast-changing world, leaders are increasingly confronted by messy, multifaceted challenges that require collaboration to resolve. But the standard methods for tackling these challenges—meetings packed with data-drenched presentations or brainstorming sessions that circle back to nowhere—just don’t deliver.

Great strategic conversations generate breakthrough insights by combining the best ideas of people with different backgrounds and perspectives. In this book, two experts “crack the code” on what it takes to design creative, collaborative problem-solving sessions that soar rather than sink.

Drawing on decades of experience as innovation strategists—and supported by cutting-edge social science research, dozens of real-life examples, and interviews with well over 100 thought leaders, executives, and fellow practitioners— they unveil a simple, creative process that leaders and their teams can use to unlock solutions to their most vexing issues. The book also includes a “Starter Kit” full of tools and tips for putting the book’s core principles into practice.

• Brief: Make a Bigger Impact by Saying Less
• Design a Better Business: New Tools, Skills, and Mindset for Strategy and Innovation
• Surprise: Embrace the Unpredictable and Engineer the Unexpected
• Business Chemistry: Practical Magic for Crafting Powerful Work Relationships
• The Book of Beautiful Questions: The Powerful Questions That Will Help You Decide, Create, Connect, and Lead
• The Power of Moments: Why Certain Experiences Have Extraordinary Impact
• Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers
• The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing)
• The Back of the Napkin (Expanded Edition): Solving Problems and Selling Ideas with Pictures
• Playing to Win: How Strategy Really Works