Lean Six Sigma Yellow Belt: Healthcare (Juran Healthcare)

Superior levels of quality are achieved only with the support of the entire organization. As a result, it is vital that the organization’s culture drive improvement. This book is for you if your customers – patients, providers, and staff—are asking for higher levels of quality than in previous years. To get to these levels of quality, the services and processes used to achieve them must be improved. The greatest competitive advantage that you can have today, within your organization, is the ability to deliver consistent and cost-effective services to your customers, faster, and cheaper, and still meet your budget requirements. Lean Six Sigma is a result of two powerful methodologies (Lean and Six Sigma) that have a complementary toolkit. Combining the two techniques with effective team skills has provided vast improvements in many organizations. The fundamental objective of Juran’s Lean Six Sigma Healthcare curriculum is to develop a methodology and strategy that enable individuals and organizations to successfully improve processes and reduce variation. At a project level the Lean Six Sigma DMAIC process (Define, Measure, Analyze, Improve, and Control) is an improvement system for existing processes falling below specification and provides methods for obtaining breakthrough improvement. Yellow Belts are active participants in the process being improved. They can also be ad-hoc team members working as subject matter experts who help project teams from time to time sharing their specialized knowledge. Becoming a Yellow Belt is the first tier beyond basic awareness training in Juran’s Lean Six Sigma Healthcare training program.