Lone Working Personal Safety: A guidebook for health & social care workers

“Everyone has the right to go home in the same way that they arrived at work - safely.” Mark Dawes, National Federation for Personal Safety Lone Working Personal Safety - A guidebook for health and social care workers will give you practical and largely unexplored personal safety advice which will inform and enhance how you make decisions. It will also widen the discussions you have within your team about how you as a group can improve your personal safety systems. Some risks faced by lone workers in community-based roles include: • Verbal aggression from frustrated clients • Physical violence from aggressive service users • Being targeted for criminal activity when out and about The material in this book has been specifically developed to provide workers in NHS trusts, social care departments, housing organisations and charity organisations with advice which comprehensively addresses the safey needs when lone working in the community. Chapters cover topics such as: • A personal safety framework: alertness, prevention, survival • Lone worker safety devices • Understanding aggression and fear • Conflict triggers and tactics • Receiving and broadcasting body language signals • Reasonable force rules About the author: Gerard O’Dea is a conflict, personal safety and physical interventions training consultant and principal trainer for Dynamis. Inspired by the challenges of ‘the universal human phobia of interpersonal conflict’, he has dedicated his career to the investigation of these topics and the dissemination of useful advice on how to prevent and manage aggression and violence. Dynamis Insight is an accredited provider of personal safety, conflict management and physical intervention and training which is based on modern findings about the nature of aggression and violent confrontations. Our courses are sought out all across the UK and Internationally. Please visit our website for further information: www.dynamis-insight.com