Listening Well: The Art of Empathic Understanding

Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own.

• Direct Social Work Practice: Theory and Skills, 9th Edition (Brooks / Cole Empowerment Series)
• Human Behavior for Social Work Practice, Second Edition: A Developmental-Ecological Framework
• Just Practice: A Social Justice Approach to Social Work
• Lovingkindness: Realizing and Practicing Your True Self
• Building Motivational Interviewing Skills, Second Edition: A Practitioner Workbook (Applications of Motivational Interviewing)
• Neurologic Interventions for Physical Therapy
• Improving Functional Outcomes in Physical Rehabilitation
• Motivational Interviewing: Helping People Change, 3rd Edition (Applications of Motivational Interviewing)
• Orthopaedic Manual Physical Therapy: From Art to Evidence
• Orthopedic Physical Assessment (Musculoskeletal Rehabilitation)