The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management)

Name: The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management)
Author: Warren H. Schmidt, Jerome P. Finnigan
ISBN: 9781555424626

Author Warren H. Schmidt, Jerome P. Finnigan

Publisher Jossey-Bass

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Book Details

Author(s)Warren H. Schmidt, Jerome P. Finnigan

PublisherJossey-Bass

ISBN / ASIN1555424627

ISBN-139781555424626

MarketplaceFrance 🇫🇷

Description ▲

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.