Business Letters for the Construction Industry: A Guide to Construction Communication [With CDROM]

This book and CD-ROM combination provides over 100 professionally-written model letters for virtually every situation. Nothing puts your business in the best possible light more effectively than a well-written letter. You'll use these letters over and over again to resolve disputes, win new clients, clarify proposals, coordinate with architect, subcontractors, owners, and insurers, schedule meetings and inspections, respond to complaints, and much more! Here's just a glimpse of what you'll find inside: - Letters responding to threats of legal action - Letters of commendation to workers - Apologies for defective or delayed work - Justifications of change orders and price increases - Explanations of insurance liability These letters are all ready for you to fill out and then copy and paste into your e-mails, or send through couriers or USPS. You'll save time and money and communicate faster and more efficiently than writing each letter each time a new situation arises. Many of the difficult letters are already written for you here. Just change a few lines and paste them into an e-mail and you're done. You'll find letters to clients: Billing error incorrect information unfinished work unacceptable work missing a deadline property damage warranty release added costs cost escalation risk insurance unlicensed work mechanic's lien fund rebate building permit project warranties scope of work Letters to field Professionals: damaged work untreated wood partition repairs bid selection change order alternative dispute inspection waste diversion permit extension work coordination quotation request inviting bids hold harmless conflict of interest trade concern FS inspection faulty connection site evaluation Industry support letters: product request credit increase union conflict union safety PLUS it comes with a CD-Rom featuring all letters in Microsoft Word format. 372 pp.