The Bank Teller's Handbook: Everything a Teller Needs to Know to Succeed

This practical orientation tool-written in a personal and friendly style-introduces the structure and function of a bank to the tellers, motivates them to become strong team players, and highlights everything from how to handle money and open new accounts to safeguarding cash. "Bankability Basics"-from the elements of job success to getting along with the bank team. Teller operations information-mathematics, bookkeeping, handling money, opening new accounts and more. Security guidelines-safeguarding cash, cashing checks, counterfeit money and handling emergencies. Tips on how tellers can be sellers-knowing bank services, selling and cross-selling other information to raise earnings and profits.