Lean Administration: Case Studies in Leadership and Improvement (Enterprise Excellence)

AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean.

To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.

Highlights include:

Practical, in-depth description of lean office implementations, most of which have not been described in other publications.

Responds to reader desire for real-world lean office information.

Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.