S3: Simple Six Sigma

Along with the corporate world, health care organizations are embracing Six Sigma methodology as a means to achieve efficiency and effectiveness in quality. With increasing cost constraints and human resource shortages, laboratories, blood banks, transfusion services, and cellular therapy and tissue facilities must focus on the streamlining of processes in order to gain effectiveness in day-to-day operations.

S3: Simple Six Sigma, written in the spirit of Introducing the Big Q (AABB Press, 2004), translates a complicated subject into a readily accessible one for those familiar with basic quality issues. This book offers a foundational focus for the quality professional with an interest in taking on a Six Sigma Green Belt role or for those in executive positions who would like to better understand the potential impact of the Six Sigma methodology on their operations. S3 can be used by Black Belts as teaching text for members of the Six Sigma team.

Topics include:

The DMAIC cycle.
Tools of Six Sigma.
Team development and Six Sigma roles.
Process mapping, measurement and capability.
Root cause analysis.
Hypothesis testing.
Design of experiments.
Control plans.
Dealing with failure.