Taking the Mystery Out of Tqm: A Practical Guide to Total Quality Management
📄 Viewing lite version
Full site ›
Book Details
Author(s)Peter Capezio, Debra Morehouse
PublisherCareer Pr Inc
ISBN / ASIN1564141977
ISBN-139781564141972
Sales Rank4,272,295
MarketplaceUnited States 🇺🇸
Description ▲
Describes how quality companies work, tells how to measure quality programs, and offers tips on working more effectively with customers