Just Say Yes: Extreme Customer Service, How to Give It, How to Get It
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Book Details
Author(s)Philip R. Nulman
PublisherCareer Press
ISBN / ASIN1564144208
ISBN-139781564144201
Sales Rank1,963,328
MarketplaceUnited States 🇺🇸
Description ▲
Provides a guide to extreme customer service with practical advice and real-life case studies that highlight the methods necessary to keep existing customers happy and find new ones. Softcover. DLC: Customer services.