Leading A Patient-Safe Organization (Executive Essentials)

Do your part to build a culture that promotes patient safety and quality If you are like most executives, you delegate the details of clinical quality to the medical staff. But do you understand your critical role in developing a patient-safe organization? This book focuses on what you need to know about medical error and fostering a culture of safety. It provides straightforward information on: National quality improvement programs so you react to what is happening in the field A concise overview of the different types of errors encountered in healthcare and their common causes The physician versus the executive perspective on error reduction and how you can find common ground The strategies that will help you develop a culture that encourages open discussion of errors