Human Resources in Healthcare: Managing for Success, Fourth Edition, presents the techniques and practices behind effective management of people the healthcare profession s most important asset. It provides the concepts and practical tools necessary for meeting the unique challenges in today s healthcare environment.
This edition has been thoroughly revised and includes the following new content:
An expanded chapter on employment law and employee relationsA new chapter on credentialing of healthcare providersA thorough update on staff recruitment, selection, and retention practicesAn expanded section on performance management, including workplace bullyingA new chapter on workforce planning in a rapidly changing healthcare systemA new chapter on nurse staffing in healthcare organizationsNew problem-based learning cases to engage students and expand learning comprehensionUpdated short cases, discussion questions, and exercises throughout