Performance Management: A Pocket Guide for Employee Development

Organizations realize that their most important asset in achieving success is their people. Performance Management is a pocket guide for attracting, developing, and retaining talented employees.

New features include:
- Newly added chapter on developing a performance plan that gains employee's commitment
- Many new real-world performance management examples from government, manufacturing, service, and health care
- Detailed steps for applying each phase of performance management
- Additional competency model specifically for leaders in a Lean organization
- This guide provides supervisors, work groups, and human resource professionals with easy-to-use processes and forms for planning, appraising, and recognizing performance. Learn how to effectively set measurable goals, build competencies, coach and mentor, conduct performance appraisals and recognize accomplishments.

Features:
- Setting clear performance expectations
- Creating competency models
- Providing 360° feedback
- Coaching to build confidence and commitment - Conducting constructive performance appraisals
- Resolving performance and attitude problems
- Providing meaningful recognition