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Maximizing Call Center Performance

Author Madeline Bodin
Publisher CRC Press
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23.09 27.95 USD
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Book Details
PublisherCRC Press
ISBN / ASIN1578200261
ISBN-139781578200269
AvailabilityUsually ships in 24 hours
Sales Rank3,923,530
MarketplaceUnited States 🇺🇸

Description

Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h