The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations

Name: The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations
Author: Madeline Bodin, Keith Dawson
ISBN: 9781578200436

Author Madeline Bodin, Keith Dawson

Publisher Cmp Books

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Book Details

Author(s)Madeline Bodin, Keith Dawson

PublisherCmp Books

ISBN / ASIN1578200431

ISBN-139781578200436

MarketplaceFrance 🇫🇷

Description ▲

The language of the call center comes from many fields including telecommunications, engineering, and computer programming. The Call Center Dictionary not only explains what a particular technology is, but also how it can help improve relationships with customers.