Culture Clash 2: Managing the Global High Performance Team (Global Leader Series)

Lost in translation? Facing an international challenge? Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control--from lawsuits to lost opportunities.

Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders. And post-9/11, the Arab Spring and the BRICS emerging markets, e-commerce and social networks have made this updated and expanded edition of Culture Clash indispensable.

Culture Clash 2 is not another Kiss, Bow or Shake Hands. Such protocol-laden works on whether to bring wine to a dinner in Singapore or how many times to kiss in France might have their uses, but non-compliance with local etiquette has rarely been a deal-breaker. What has derailed international business is the inability of managers to see the world from their counterpart's point of view, read between the lines, and decode the mind-set of the other side.

Learn how to:

Parachute into any culture and get the job done while respecting the local customs.

Avoid costly no-no's in your cross-cultural interactions.

Use the Pyramid for Global Results to navigate cross-cultural mergers, acquistions or joint ventures.

Work with the Global Integrator to quickly decode a national or corporate culture.

Apply the 5 secrets of building trust across borders.

Orchestrate global meetings and teleconferences--before, during, and after--that create alignment and mobilize your teams worldwide

And much, much more (not least some pretty hilarious cross-cultural jokes...).

"When it comes to cultural differences, most of us don't even know what we don't even know. Culture Clash not only reminds us of our blindness, but also offers a cure. Pick it up, read it, and see what we're missing!"
--Scott A. Snook Professor, Harvard Business School

"A great read--and you end up smarter as a result of it. Absolutely required reading for leaders who manage across cultures."--Ali Velshi, Anchor, CNN
"Culture Clash is worth real money for global companies. The productivity of large corporations is directly linked to culture--the more senior you are, the more you have got to pay attention to cross-cultural roadblocks. If you want to build or manage a global high-performance team, read this book and give it to everyone around you."--Steve Baird, Senior Management Advisor, UBS
"I wish I had had access to Zweifel's tools 35 years ago when I was starting out." --Werner Brandmayr Former President and Managing Director, ConocoPhillips Continental Holding GmbH
"Great reading for our M&A clients. If you follow these prescriptions, you have an instant leg up on the competition." --John Adams, President, Adams & Royer, Inc.
"Global competency requires the careful selection and preparation of talent, but also constant learning since the environment changes all the time. Culture Clash is a great introduction for global executives to the many dimensions you need to play successfully in the global arena."
--Hal Burlingame, Former Executive Vice President, AT&T

"As Japan's former chief diplomat, I have seen time and time again how small cross-cultural misunderstandings can spin out of control. We live in dangerous and turbulent times in international affairs, and we must do everything in our power to bridge cultural differences.Thomas Zweifel's book helps us do exactly that. It is an important and timely book, and it should be read by all those who are working not only to prevent culture clash, but for our common future as humanity."
--Hon. Koji Kakizawa, Former Foreign Minister, Japan