--Richard Strozzi-Heckler, PhD, author, The Leadership Dojo, and founder, Strozzi Institute
"This discerning work offers new insights that will enable managers in our complicated, tri-generational workplace to lead with calm determination."
--Colonel Jon A. Roop, U.S. Air Force (Retired)
Who changed the rules of business?
It's a different game now. In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century.
Today you need winning strategies to avoid the costly pitfalls of high turnover, low morale and poor collaboration, not to mention the cost of missed deadlines and incomplete projects.
Managing the Unmanageable will give you practical tips and proven techniques to show you how to: