Resolve turf battles with guidance from conflict resolution experts Jack Cox, MD, MMM,Rosemary Dragon, CPMSM, CPCS, and Christine Hearst, CPMSM. This guide incorporates the perspectives and advice of both the physician and the MSP, providing MSPs with the guidance they need to deal with turf battles among practitioners, including the role the MSP needs to play in conflict resolution and physician leader education.
Resolve Practitioner Turf Conflicts: Medical Staff, AHP, and Off-Site Disputes provides solutions for long-standing turf battles, such as privileging, as well as new issues including allied health professionals, ambulatory surgery centers, employment, and locum tenens.
Resolve Practitioner Turf Conflicts: Medical Staff, AHP, and Off-Site Disputes helps physicians and MSPs develop skills and identify resources for preventing and dealing with disputes. This book will help you:
- Identify changes in healthcare and your organization that could lead to a turf dispute
- Develop policies and procedures for dealing with conflict
- Review your privileging policies and requirements to make sure they are fair to providers
- Understand the expanding role of allied health professionals and advanced practice professionals and how this affects your medical staff
Take a look at the Table of Contents:
Section 1: Process
Chapter 1: So What Is All the Fuss About: New Environments That Lead to Disputes
Health reform: Continually increasing focus on quality and cost
Physician shortages
Changing privileging and credentialing rules
Changing economics, pay for value, and shrinking physician reimbursement
Chapter 2: Dispute Resolution: The Basics
Fundamental approaches to dispute resolution
Models of approach to the privileging issue
Ten steps to privileging dispute resolution
Work in tandem? Let the issues stay in place and coexist?
Being nice from the start
Case study
Chapter 3: Specific Privileging Issues in Hospitals
The issues of turf and new technology/procedures
Section 2: People
Chapter 4: Redefining the Allied Health Professional s Role
The expanding role of nurse practitioners and physician assistants
Other AHPs and their expanding roles
Chapter 5: Changing Physician Engagement Models
Employed vs. nonemployed physicians
Hospitalist vs. PCP
Section 3: Physical Plant
Chapter 6: New Challenges of Where Care Is Delivered
Off-license facilities in the health system
Challenges of aligned/merged hospitals
Chapter 7: Important and Changing Role of Medical Staff Services
MSPs role in credentialing and privileging for hospital-owned clinics
MSPs involvement in provider insurance enrollment
Increased role in dispute resolution on the system level: Expanded roles in researching nontraditional practitioners