The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition

Name: The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
Author: Ivanka Menken
ISBN: 9781742440101

Author Ivanka Menken

Publisher Emereo Publishing

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Book Details

Author(s)Ivanka Menken

PublisherEmereo Publishing

ISBN / ASIN174244010X

ISBN-139781742440101

Sales Rank4,687,891

MarketplaceUnited States 🇺🇸

Description ▲

2009 Edn ITIL® (Information Technology Infrastructure Library) V3 Factsheet Benchmark guide including 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps & 29 other diagrams, for organizational IT Service Management.