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ITIL Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL Intermediate PPO Capability Complete Certification Kit, Third Edition

Author Ivanka Menken
Publisher Tebbo
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Book Details
Author(s)Ivanka Menken
PublisherTebbo
ISBN / ASIN1743333072
ISBN-139781743333075
Sales Rank99,999,999
MarketplaceUnited States 🇺🇸

Description

The first and second edition of this book and its accompanying eLearning course are regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to getting your ITIL PPO Certificate.

Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good.

On-demand eLearning: Don't pay over $ 3,000.00 for a 5 day class room based course; you are out of touch with your work for 5 days and including the course fee: the costs are insurmountable. Take the online learning option instead and study at your own pace.

Course Description:

This online learning course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with the Planning, Protection and Optimization of services and service delivery.

The main focus of this course is on the PPO process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

This training is intended to enable the holders of the certificate to apply the practices in Planning, Protection and Optimization of the Service Management Lifecycle.

This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the APMG Intermediate Level Certificate Planning, Protection and Optimization.

Learning Objectives:

At the end of this course, the learner will gain competencies in:

- Plan key activities for the Planning, Protection and Optimization processes in the context of the Service Lifecycle

- Attain operational excellence by using the Planning, Protection and Optimization processes, activities and functions

- Measure the success of Planning,