Covers all the key challenges of people management, from the development of the personnel profession and early theories to the rapid changes of recent years as skill requirements have grown and the concept of intellectual capital has taken hold
Examples and lessons from some of the world's most successful people businesses, including IBM Europe, Southwest Airlines and Parker Hannifin, and ideas from the smartest thinkers, including Jeffrey Pfeffer, Mark Huselid, David Ulrich and Leif Edvinsson
Includes a glossary of key concepts and a comprehensive resources guide