Setting Up and Running Effective Staff Appraisals and Feedback Review Meetings, 7th Edition

This book is a thorough, comprehensive guide for anyone involved in staff reviews. It covers: - Conducting appraisals in an open organisation with a narrative focus - Appraisal skills - interview techniques and listening and counselling skills - Eight rules for successful negotiation - The role of job analysis, job description and person specification - Different types of appraisal - Preparing for the appraisal - Conducting the interview and evaluating the appraisal - What can go wrong and what to watch out for - Resolving conflict Thoroughly revised and updated 7th edition.