Mediator Skills and Techniques: Triangle of Influence

This practical and essential guide, with examples, case studies, exercises, precedents, and other resources, covers the skills, techniques, and strategies required in mediation. It is an all-encompassing resource for beginner and experienced mediators, lawyers representing clients in mediation, other participants in mediation, and those involved in the practice of dispute resolution. The book provides examples and case studies to illustrate important points, as well as practical exercises. Precedents and other resources are also provided.