Workflow Management: Modeling Concepts, Architecture and Implementation

Workflow management systems (WFMS) are increasingly being used by companies to automate certain tasks and functions in work processes, e.g., the software engineering process. This text offers an overview of WFMS, including a reference model and architecture that might serve as a preliminary standard for the technology. A range of applications and examples is included - from industries such as banking, insurance, automobile, aircraft, and oil. This title should appeal to both users and developers of WFMS in the fields of business, engineering and computers.