The Telesales Pocketbook (Management Pocket Book Series)
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Book Details
Author(s)Peter Wylie
PublisherManagement Pocket Books
ISBN / ASIN1870471393
ISBN-139781870471398
Sales Rank5,046,428
MarketplaceUnited States 🇺🇸
Description ▲
Full of advice and smart ideas for everyone who uses the phone to generate sales. Covers handling incoming and outgoing calls, dealing with complaints and closing the sale.