Conflict Resolution: Pinpoint Management Skill Development Training Series

Conflict Resolution presents strategies and techniques of effective conflict resolution. It helps managers to develop effective practices and strategies to deal with conflict within the workplace to improve performance and productivity.

Its unique advantage is that it educates managers how to use effective tactics, strategies and techniques to identify sources of conflict, determine the causes and identify practical solutions to resolve the problem, including how to handle negative employee attitudes and behaviors, which can undermine performance. Managers are taught to overcome problems and obstacles to minimize and eliminate conflict to generate positive results and outcomes.