Computer Maintenance and Repair Services

The TOTAL $102 billion computer services industry is growing 13.7%/year to 2000-but not all segments of the industry are created equal. For example, this market is only growing 3.6%/year as OEMs shut out small independent services and there's more competition from computer retailers with their own service depts. This report discusses: nature of the field, mkt. size/growth from 1977-2000, mkt. for used PCs, brokerage analyst opinions, key competitors list, national/state operating ratios, composite balance sheet, and a directory of trade assns.