The Effective Team Training Manual - Proven Strategies, Standards and Principles to Train Your Team

Ask yourself the question: "Do you want to be dramatically different or the same as other practices?" If you want to have a practice culture that is fulfilling, a journey that is always exciting, and a health care team that is always growing, then use this interactive and user-friendly manual to train your team. The Effective Team Training Manual is the template for developing a team that 'talks the talk and walks the walk'. The Effective Team training Manual - leads you, step by step, through training principles and processes and provides sample forms that include sections on: ? Training Strategies - defining your practice needs and structuring a training program ? Orientation Training - defining and training your fundamental practice standards ? Client Care Training - developing service protocols for all client interactions ? Position Training - defining the tasks and expectations of each staff member ? Standards Training - defining standards for communication and patient care ? Logistics Training - developing protocols for efficient hospital operation ? Medical Training - developing standards for patient health records and teaching modules to educate staff in your standards of veterinary care ? Ancillary Training - training modules for boarding and grooming The CD-ROM Digital version of The Effective Team Training Manual, plus forms grouped as follows: Boarding Forms, Client handouts and Letters, Hospital Use Forms, Medical Records and Patient Forms, and Orientation package Forms. In this manual, we provide you with the model for developing efficient and effective training systems. Your challenge is to be innovative and to make your Practice Training Manual even better. Inspire your team to become the best veterinary practice ever!