Contents
Chapter 1: Hospitality service businesses: a fresh insight, Chapter 2: Review of Hospitality financial statements, Chapter 3: Understanding and interpreting results, Chapter 4: Comparing and benchmarking performance, Chapter 5: Understanding cost behaviour in practice, Chapter 6: Break-even, profit and losses, Chapter 7: Cost Structure, Chapter 8: Budget variances, Chapter 9: Profit multipliers, Chapter 10: Pricing hotel and visitor attraction services, Chapter 11: Budgeting and forecasting, Chapter 12: Developing customer profit analysis, Chapter 13: Reporting relevant results, Chapter 14: Capital investment appraisal, Appendix: Statistical analysis of cost method; Appendix Step-by-Step: Quantitative analysis of cost functions in hotels & restaurants; Index