The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to All the Processes and Activities for Improving Quality and Speed

Name: The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to All the Processes and Activities for Improving Quality and Speed
Author: Michael Wedemeyer
ISBN: 9781921573255

Author Michael Wedemeyer

Publisher Emereo Publishing

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Book Details

Author(s)Michael Wedemeyer

PublisherEmereo Publishing

ISBN / ASIN1921573252

ISBN-139781921573255

MarketplaceGermany 🇩🇪

Description ▲

Illustrated quick reference guide to the ITIL® (Information Technology Infrastructure Library) V3 IT Service Management best practice framework, Service Lifecycle theories, concepts, processes & functions to support enterprise operational excellence.