Managing Chaos: Digital Governance by Design

Few organizations realize a return on their digital investment. They re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets people, content, and technology by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations about digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.

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• Content Strategy for the Web, 2nd Edition
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• The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing)
• User Experience Management: Essential Skills for Leading Effective UX Teams
• UX Strategy: How to Devise Innovative Digital Products that People Want
• Managing Enterprise Content: A Unified Content Strategy (2nd Edition) (Voices That Matter)
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