Are you accomplishing important things in your life and at work?
When it comes to accomplishment, Toby Donovan is stumped. He has been charged with leading a difficult team tasked with overhauling the call center, and his boss is breathing down his neck. But Toby has a secret weapon: his cousin and best friend, Rex, who is a SWAT Commander. Using the simple concepts of systems thinking, Rex shows Toby how to seize the accomplishment, whether it s a bad guy holed up in a stronghold or a business process which is slowing down the entire organization. Follow along as the story of Toby unfolds and he figures out how Systems Working All Together can be the best Special Weapons and Tactics available.