It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture

Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.

Based on her more than thirty years at Chick-fil-A, most of which have been spent as Vice President, Corporate Talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.

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• Remarkable!: Maximizing Results through Value Creation
• It's Better to Build Boys Than Mend Men
• The Generosity Factor: Discover the Joy of Giving Your Time, Talent, and Treasure
• Nice, But Not Naive: And Other Lessons I Learned From Chick-fil-A Founder Truett Cathy
• Wealth: Is It Worth It?
• Is Everybody Happy!?!: Creating Culture Where Success & Happiness Thrive- The Chick-Fil-a Way
• Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)