Exactly What to Say: The Magic Words for Influence and Impact

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

• Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
• Exactly How to Sell: The Sales Guide for Non-Sales Professionals
• Exactly Where to Start: The Practical Guide to Turn Your BIG Idea into Reality
• Influence: The Psychology of Persuasion, Revised Edition
• 99 Negotiating Strategies: Tips, Tactics & Techniques Used by Wall Street's Toughest Dealmakers
• Magic Words: The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
• Mental Models: 30 Thinking Tools that Separate the Average From the Exceptional. Improved Decision-Making, Logical Analysis, and Problem-Solving.
• Flip the Script: Getting People to Think Your Idea Is Their Idea
• Methods of Persuasion: How to Use Psychology to Influence Human Behavior
• Never Split the Difference: Negotiating As If Your Life Depended On It