Health Care Congresses: How to Find a Balance between the Social Program and the Scientific Added Value

The study on hand sets out to make first-hand information on delegates¿ needs, wants and demands with regards to the balancing of the scientific program and the social part of any given health-care related professional event available to congress providers. This includes data on scheduling issues, the importance attached to social activities as well as key parameters in the decision-making process. Furthermore, in addition to delegates¿ opinions, congress providers¿ points of view are disclosed, subsequently allowing for a thorough analysis of possible gaps within the service-quality model.