True Stories From India's BPO & Call Centres (Centers)

Experimental genre books like BPO - Sutra are a unique breed. While they attempt to tell the story as was experienced / heard by the tellers, they also have multiple issues. They can and will be biased by the narrator's ideology, and with each succession the story tends to get more decorated / stripped and definitely skewed, but, in more cases than not, the core and essence do endure. Now how about the stories in this volume? Some I have experienced myself during my long tenure in the industry, many I heard from friends who were kind enough to share them with me and others from friends of friends who appreciated this endeavour and came forward to share their stories with a stranger.....