OSS/BSS for Converged Telecommunication Networks (ICT SERIES)

As the telecommunications market is evolving and new technologies such as LTE and 5G networks come into prominence, service providers need to evolve their Operations Support Systems (OSS) and Business Support Systems (BSS). The Only book available globally which gives complete understanding of designing OSS BSS Solution. It covers :--  Business Support System (BSS)  Telemanagement Forum : eTOM  New Generation Operations Systems and Software (NGOSS)  Service Designing Aspects for Telecommunication Service Provider  Introduction To The BSS Application Stack  Leveraging Comprehensive Customer experience with CRM,  Customer Self Care Portal, Mobile Apps and Social Media  Order Management  Service Provisioning - Activation  Mediation For Billing  Introduction to Telecommunication Billing  Charging and Billing For GSM, GPRS/Edge, UMTS (3G) and LTE Mobile Systems  Interconnect Billing  Billing for VOIP Service  Convergent Billing  Bill Formatting , Bill Distribution And Collection  Revenue Assurance  Fraud Management System  Enterprise Application Integration  IVRS And Call Centre Integration With BSS  Designing Aspects for BSS Solution Stack  Commercial Off-The-Shelf (COTS) Products  Designing Aspects for BSS Data Centre  Integration of COTS Software  Physical Security, Network Security and Surveillance System  Disaster Recovery Considerations for BSS Data Centre  Finalization of Software Stack , Licensing Quantity and Computing  Storage Sizing for BSS Data Centre  Designing WAN for CRM users , Mediation and Provisioning  BSS/ OSS Over Cloud  Operational Support System (OSS) for Telecom Networks  TMN Model and FCAPS  EMS Functions  NMS Functions and OSS NOC  Simple Network Management Protocol (SNMP)  Management Of Next Generation Networks