IT-Servicemanagement op basis van ITIL V3, Een Pocketguide (Dutch Edition)

Name: IT-Servicemanagement op basis van ITIL V3, Een Pocketguide (Dutch Edition)
Author: Various
ISBN: 9789087531010

Author Various

Publisher Van Haren Publishing

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Book Details

Author(s)Various

PublisherVan Haren Publishing

ISBN / ASIN908753101X

ISBN-139789087531010

MarketplaceFrance 🇫🇷

Description ▲

This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well!