Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))

Name: Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Author: Jan Van Bon
ISBN: 9789087531249

Author Jan Van Bon

Publisher Van Haren Publishing

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Book Details

Author(s)Jan Van Bon

PublisherVan Haren Publishing

ISBN / ASIN9087531249

ISBN-139789087531249

AvailabilityUsually ships in 1 to 2 months

Sales Rank2,242,458

MarketplaceUnited States 🇺🇸

Description ▲

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.